Basecare has a professional genetic counseling team. Through beokang 360APP and remote genetic counseling platform, it has held regular remote genetic counseling communication meetings with more than 30 reproductive centers, covering detailed clinical case solutions and professional knowledge sharing, and accumulated rich clinical cases and practical experience.

On March 17, 2020, Basecare held a remote video discussion with a guangzhou hospital on "genetic counseling of a family with tuberous sclerosis". Through communication, confirmed the family on two mutations of pathogenic gene TSC2 rating, under the clinical doctors and patients communicate fully informed, patients choose PGT-M detection to avoid giving birth to children with tuberous sclerosis again.